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| Ruthin - © Wales Tourist Board |
Starting in the new year,
tengomedia are introducing a special
discounted rate for consumers and small businesses. For PC Repair, Servicing, Upgrades and Call-Outs for consumers and small businesses in the immediate area around our Head-Office (Ruthin & surrounding villages), we offer a special discounted rate of £40 per hour inclusive of VAT. This applies to consumers and small privately owned companies only and is aimed at supporting the local community and helping them to make the most of the technology available today. The rate is charged in 15 minute blocks, so a simple repair could be as little as £10. PC or Laptop running slow? Niggling little problems that you wish you could solve? Infected by a virus? Whatever the issue, getting expert help is now cheaper than ever.
Our standard rate is 50% higher than this, so it's a huge saving - we realise that providing support locally costs us less than dealing with customers further afield, and we would like to encourage the adoption of technology in the area. Existing customers will automatically be placed onto the lower rate, so your bills will be lower next year!
More cost saving tips:
Cut out the call out! If you bring your PC or Laptop into our workshop to fix, this will always save you money - if an engineer is called out, all of his or her time will be charged to you including travel - in the workshop, an engineer can be working on several machines at once, and you will only be billed for each minute spent on your machine, rather than being billed whilst we are waiting for operations to complete.
Give us what we need - if you are bringing a PC into us, we only need the tower unit, not the keyboard, monitor, mouse and cables. With a laptop, please always ensure you bring the charger. And always ensure you leave us details to access the machine, any user-names and passwords required. If we have everything to hand and don't have to contact you, this can also reduce your bill.
Remember, however small the problem, we can help, and for those local to us, from as little as £10!
We have gone for a 'Sunday Newspaper' theme, splitting the 6 main activities of the business into clearly labelled colour sections. This should make it easier for clients to find the info they need relating to the services they use. We will also be releasing a series of client case studies, we have found that many customers don't know the full range of services we offer, so we thought it would be good to get clients sharing their experiences with tengo. If you would like to feature in this section, or leave us any feedback on the design of the new site, please leave a comment on this blog post!